Reviews

A reviewable will have a number of reviews associated with it.We aggregate reviews so reviews that have been collected for other organisations may be included.Only published reviews will be included.

URL Example(s)

/v4/organisations/D10/reviews?locale=en-GB&sku=AIPTPDV5700

This URL: /v4/organisations;trkref=D10/reviewables;locale=en-GB;sku=AIPTPDV5700/reviews is deprecated. Please switch to the current URL above.

Parameter(s)

trkref  
branch_code optional
locale  
sku  

For some of our automotive clients, additional parameters are available. If you would like access to these parameters please contact your account manager.

Attribute(s)

summary  
pagination  
total_entries total number of reviews
total_entries_with_content total number of reviews with good/bad points or general comments
total_pages  
current_page  
per_page  
previous_page  
next_page  
reviews array of review objects (attributes described in review detail doc)

JSON Example

{
   "summary":{
      "facets":[
         {
            "question_id":30,
            "translation_key":"questionnaire.question_texts.performance.question_text",
            "display_text":"Performance",
            "is_active":true,
            "is_public":true,
            "tag":null,
            "statistics":{
               "summation":786.0,
               "respondents":88
            }
         },
         {
            "question_id":37,
            "translation_key":"questionnaire.question_texts.reliability.question_text",
            "display_text":"Reliability",
            "is_active":true,
            "is_public":true,
            "tag":null,
            "statistics":{
               "summation":742.0,
               "respondents":84
            }
         },
         {
            "question_id":38,
            "translation_key":"questionnaire.question_texts.capacity.question_text",
            "display_text":"Capacity",
            "is_active":true,
            "is_public":true,
            "tag":null,
            "statistics":{
               "summation":804.0,
               "respondents":88
            }
         },
         {
            "question_id":7,
            "translation_key":"questionnaire.question_texts.value_for_money.question_text",
            "display_text":"Value for money",
            "is_active":true,
            "is_public":true,
            "tag":"value-for-money",
            "statistics":{
               "summation":961.0,
               "respondents":105
            }
         },
         {
            "question_id":8,
            "translation_key":"questionnaire.question_texts.overall_rating.question_text",
            "display_text":"Overall rating",
            "is_active":true,
            "is_public":true,
            "tag":"overall",
            "statistics":{
               "summation":960.0,
               "respondents":106
            }
         }
      ],
      "pagination":{
         "total_entries":106,
         "total_entries_with_content":73,
         "total_pages":8,
         "current_page":1,
         "per_page":15,
         "previous_page":null,
         "next_page":2
      }
   },
   "reviews":[
      {
         "id":5996122,
         "overall_score":9,
         "helpful":0,
         "not_helpful":0,
         "good_points":"For the money excellent value.",
         "bad_points":"Still too early for a proper evaluation\r\nNone as yet",
         "general_comments":null,
         "product": {
            "id": 1462,
            "name": "PlayStation 4",
            "image_url": "//images.reevoo.com/retailer_products/1462/10207581/37x37.jpg?timestamp=1439805440"
         },
         "retailer_product": {
            "name": "Retailer product example",
            "sku": "SKU example"
         },
         "fast_responses": [
            {
               "response": "Example response",
               "respondent": {
                  "custom_name": "Custommer service",
                  "first_name": "John",
                  "surname": "Brown",
                  "job_title": "job title",
                  "display_name": "Customer service"
               },
               "organisation": {
                  "trkref": "TRKREF",
                  "name": "Organisation Name",
                  "logo": "http://images.reevoo.com/retailers/image2.png"
               }
            }
         ],
         "customer_ref": "12345678",
         "order_ref": "87654321",
         "embeddable": false,
         "reviewer":{
            "first_name":"Robert",
            "location":"Catford, London",
            "segment":"Home user",
            "facebook_avatar_url":null
         },
         "facets":[
            {
               "question_id":30,
               "translation_key":"questionnaire.question_texts.performance.question_text",
               "display_text":"Performance",
               "is_active":true,
               "is_public":true,
               "tag":null,
               "statistics":{
                  "summation":9.0,
                  "respondents":1
               }
            },
            {
               "question_id":37,
               "translation_key":"questionnaire.question_texts.reliability.question_text",
               "display_text":"Reliability",
               "is_active":true,
               "is_public":true,
               "tag":null,
               "statistics":{
                  "summation":9.0,
                  "respondents":1
               }
            },
            ...
         ]
      },
      ...
   ]
}