Conversation Create

Creates new conversation question.


POST /v4/organisations/:trkref/conversations


Parameter Requirement Description
trkref mandatory retailer identifier


Conversation question can be created using product sku or automotive attributes.

Attribute Description
sku product sku
first_name first name of the person that asked the question (optional, default: A shopper)
email email of the person that asked the question
question the question asked in this conversation

Automotive attributes

If not using sku for creating a question, manufacturer and model are mandatory attributes.

Attribute Requirement
manufacturer mandatory
model mandatory
axle optional
body_type optional
doors optional
engine_size optional
engine_size_in_liters optional
fuel_type optional
model_display optional
model_variant optional
model_from_month optional
model_from_year optional
model_to_month optional
model_to_year optional
model_year optional
transmission optional
used optional
vehicle_type optional


POST /v4/organisations/D10/conversations

   "sku": "AIPTPDV5700",
   "first_name": "Joe",
   "email": "",
   "question": "How is this product?"


By HTTP status:

  • 202 Accepted - action was successful and question will be processed asynchronously
  • 404 Not Found - TRKREF or SKU does no exist or you are not authorised to access it
  • 422 Unprocessable Entity - there are some missing mandatory attributes (specified in response JSON)